Foundations of Service Level Management

Foundations of Service Level Management

Editorial Reviews
Book Description
Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management.

Download Description
Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management. --This text refers to the Digital edition.

Foundations of Service Level Management

Foundations of Service Level Management,Rick Sturm,Wayne Morris,Sams,0672317435,Business / Economics / Finance,Computer Books: General,Computer Network Management,Computer networks,Computers,Entrepreneurship,Information Management,Information technology,Management,Networking - General,Service-level agreements,Total quality management,Computers / Networking / General

Mathematics Book

Foundations of Service Level Management

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