Managing Contacts with Act! 2006
Editorial Reviews
Book Description
ACT! has dominated the contact management software market for almost 20 years and is the current leader in small office contact management software, boasting more than 4.5 million registered users and more than 30,000 corporate accounts. The success of ACT! can be partially attributed to its incredible flexibility in all aspects of contact management. ACT! incorporates a database, a letter writer, an email client, an activity scheduler, a notepad, a report writer, an Internet research tool, and much more?all in one easy-to-use package. Reading this book is the first step toward integrating the awesome potential of ACT! into your business. Filled with simple step-by-step tasks to help you learn the basics as well as the intricacies of the software, this reference manual will take you from installing or upgrading ACT! 2006, to scheduling activities and using the mail merge feature, to customizing the interface and creating your own custom database. In addition, "Managing Contacts with ACT! 2006" covers integrating ACT! 2006 with Internet and Outlook software and provides helpful troubleshooting tips and support.
About the Author
Edward and Timothy Kachinske are leaders in the ACT! and CRM industries. In fact, just after selling ACT! to Interact Commerce Corporation in May 2000, Symantec -- the former owner of ACT! -- turned to Edward and Tim to train their sales staff and set up ACT! synchronization for their corporate licensing sales group.
Edward and Timothy run Innovative Solutions, a CRM consulting company that has been ranked in the top 1% of ACT! resellers worldwide by sales volume for the past four years. Innovative Solutions is a Platinum Level ACT! Partner, the highest level attainable. Edward and Tim authored the Official ACT! 2005 Training Manuals, published by Thomson Learning and branded as an official Sage Software product. They have written 34 course manuals covering ACT!. In 2003, their course manuals for ACT! 6.0 were rated the #1 selling ACT! Add-on product in any category by the ACT! Add-On Store. Edward has served on partner advisory councils for ACT! 6.0, ACT! 2005, ACT! for Web, and ACT! for Palm. Edward was elected to a two year term to the peer-elected ACT! Advisory Board in 2004. In partnership with Best Software, Innovative Solutions produces the Advanced ACT! eNews. Over the past six years, Edward and Tim have published more than 150 ACT!-related articles in various magazines and trade newsletters. Edward and Tim also produced the Innovative ACT! Training Series, a multi volume CD-ROM ACT! training course. The series has sold over 10,000 volumes.
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Managing Contacts with Act! 2006
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