Editorial Reviews
Review
"The no-nonsense approach includes guidelines, tables for estimating costs, and plenty of detailed practial advice. Simply written, well-structured and highhy ifnormative. Don't leave home without it."--Gerry Gaffney, Founder and Director, Information & Design
Review
You'll like Mike Kuniavsky's broad selection of practical user research methods--presented clearly and usably. And you'll like his timing too: while recent books focus on the whys of user experience, many are now ready for the hows. Observing the User Experience does just that: It demonstrates how to discover what is in users' heads, and suggests how we might balance those considerations with business objectives. Lou Rosenfeld, co-author of Information Architecture for the World Wide Web
Wow! So many of the user experience research methods we have refined and used over the years are now organized and described in detail in one book. It is an essential reference for any practitioner.
--Christian Rohrer, Manager, User Experience Research, Yahoo!
Observing the User Experience provides the reader with a wealth of information. We now have a guideline that can be used to gain insight into those mysterious figures...our users. Knowing who our users are, what they need, and how they might use the things we build for them is the most important part of any product development cycle. Mike Kuniavsky's focus in this book is on the user experience as it relates to online interfaces, but ANYONE who builds ANYTHING can gain valuable knowledge from reading this book.
--David Hoffer, Senior User Interface Designer, CTB/McGraw-Hill
I love Observing the User Experience! This comprehensive guide approaches user experience research like never before, and is well-written, easy-to-read, and quite user friendly. It provides a real-world example of how research is done in just enough detail that it can both inform a CEO of the role of usability research as well as introduce methodology to someone starting out in the field. Bravo!
--Kelly Braun, Usability Manager, Ebay
Mike Kuniavsky offers many practical procedures to conduct and analyze the results of your own custom usability tests. He shares lots of personal stories from the trenches, many of which are painfully ironic. The hope is that his knowledge will help spare you the pain of making the same mistakes others have made before you.
--from the foreword by Lynda Weinman, Author and Founder, lynda.com, Inc.
Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (The Morgan Kaufmann Series in Interactive Technologies)
Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (The Morgan Kaufmann Series in Interactive Technologies),Mike Kuniavsky,Morgan Kaufmann,1558609237,Computer Bks - General Information,Computer Books: General,Computer Science,Computers,Human-computer interaction,Internet - World Wide Web,Reference - General,User Interfaces,User interfaces (Computer syst,User interfaces (Computer systems),Computers / User Interfaces
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