Editorial Reviews
Book Description
Catch this new ACT! and build better relationships Organize customer information, schedule activities, create reports, and more It s time to ACT! on your intention to improve customer relationship management! ACT! 2005 offers great new tools, and with this book in hand, you have a top expert showing you how to use them. Manage contact information and activity histories, keep track of companies and sales opportunities, create broadcast e-mails, and make every client feel important. The Dummies Way Explanations in plain English "Get in, get out" information Icons and other navigational aids Tear-out cheat sheet Top ten lists A dash of humor and fun Discover how to: Customize your contact database Schedule appointments and keep notes Automate routine processes Design customized reports Create and track sales opportunities Integrate with Outlookandreg;, Excel, and other programs
Download Description
The fun and easy introduction to the latest update to ACT!, the leading contact management/customer relationship management (CRM) software that allows users and organizations to manage their business relationships effectively
* Shows how ACT! keeps customer info in one place, providing instant access to names, phone numbers, addresses, appointments, call histories, follow-up activities, etc.
* Author Karen Fredricks is well-known in ACT! circles and is the ideal person to cover all the bases, such as setting up a contact database; adding, deleting, sorting, and finding contacts; scheduling activities; using the basic ACT! reports; creating sales opportunities; and much more
* Addresses the new relational feature that allows all contacts in the same company to be grouped together
--This text refers to the
Digital
edition.
ACT! 2005 For Dummies
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