Admit it! : 21 things you already know but apparently have forgotten regarding client service
Admit it! : 21 things you already know but apparently have forgotten regarding client service
Editorial Reviews
Book Description
When did delivering mediocre client service become acceptable? It didn't! Then why do so many professional service firms fail to deliver excellent client service? Craig gives you 21 reminders that will make your clients say "wow!"
About the Author
Craig is a principal of Lucchesi Galati, a Las Vegas consulting firm practicing in the areas of architecture, sociology, and sustainability. In 2003, he received the prestigious Community Achievement Award for Business from the Las Vegas Chamber of Commerce. An accomplished speaker and facilitator, he can be reached at cgalati@lgainc.com.
Admit it! : 21 things you already know but apparently have forgotten regarding client service,Craig S. Galati,iUniverse, Inc.,0595373658,Business & Economics,Business / Economics / Finance,Business Etiquette,Business/Economics,Customer Service,Business & Economics / Customer Service
Mathematics Book
Admit it! : 21 things you already know but apparently have forgotten regarding client service
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