Proven Portals: Best Practices for Planning, Designing, and Developing Enterprise Portals
Editorial Reviews
Book Description
If you need to plan, design, or deploy an enterprise portal this book is for you. Initiating a portal project (or rescuing one under way) is an exciting, sometimes daunting, challenge. Fortunately, the craft of portal design is now mature enough to identify the best practices that lead to successful implementations. Examples of those implementations, or proven portals, and detailed discussions of design principals are provided throughout this book. Part I discusses several elements of portal design, including: Organizing information in an intuitive, coherent manner Creating a modular, adaptable framework for application integration Identifying core portal services, such as collaboration and content management Developing a robust, scalable architecture These technical topics are complemented by organizational issues that should be addressed early in the life of a portal, specifically, ensuring adoption by end users and assessing the financial benefits of the portal. Part II examines details particular to three common application areas: customer service, business intelligence, and knowledge management. Part III summarizes core principles of successful portals and provides a guide to developing your own enterprise portal. Creating an enterprise portal is a challenging and rewarding experience. With a solid understanding of your business requirements and knowledge of the best practices found in this book, you are well positioned to create your own proven portal.
From the Back Cover
“Enterprise portals are a key component in supporting enterprise business integration, and this book is a must-read for anyone involved in planning or deploying a portal solution.”
—Colin White, President, Intelligent Business Strategies“Enterprise portals have moved from the fringes of business to a core competency in the span of a few short years. This book provides the balanced overview managers need to make intelligent decisions without dragging them into a morass of technical detail.”
—Marcia Robinson, President, E-Business Strategies“Portals have become the ubiquitous format for most uses of the Web. If you are venturing into portal land, whether for the first time or after a few experiences, Dan Sullivan’s book, Proven Portals: Best Practices for Planning, Designing, and Developing Enterprise Portals, is a valuable guide for getting organized and oriented. Understanding the approaches, technologies, and best practices described in this book will help ensure that your portal project is both a technical and a business success.”
—Rose O’Donnell, Vice President of Engineering, Bowstreet, Inc."This book is chock-full of valuable knowledge and practical advice on implementing portals. Dan Sullivan once again gives us comprehensive information and useful techniques for delivering what's become a business staple. A must-read for practitioners and managers alike!"
--Jill Dyché, Partner, Baseline Consulting Group
Increasingly, corporations are turning to portals to foster more integrated, Web-based user experiences for employees, customers, and vendors. By providing collaborative, personalized environments and adaptive workspaces, portals allow businesses to better acquire, serve, and retain customers; more effectively manage production and sales; and empower their staff with instant access to critical information. Focusing on critical elements of portal implementations, Proven Portals combines design principles with a series of in-depth case studies exploring how innovative enterprises, from NASA and Johnson Controls to CARE Canada and Empire Blue Cross Blue Shield, have successfully deployed portal technologies to reap significant rewards.
In this book the author shares proven strategies for:
Filled with best practices developed by leading organizations and portal designers, this book provides practical advice for:
Portals are revolutionizing the way businesses handle e-commerce, customer relationships, and business intelligence. Proven Portals gives IT managers the foundation they need to plan, design, and develop enterprise portals for maximum customer satisfaction, improved analytics on demand, and more rigorous knowledge management.
Proven Portals: Best Practices for Planning, Designing, and Developing Enterprise Portals,Dan Sullivan,Addison-Wesley Professional,0321125207,Business enterprises,Computer Bks - General Information,Computer Books: General,Computer networks,Computers,Design,Electronic Commerce,General,Information Storage & Retrieval,Internet - Web Site Design,Management Information Systems,Web portals,Web site development,Computers / Management Information Systems
Proven Portals: Best Practices for Planning, Designing, and Developing Enterprise Portals
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